Privacy Policy

I. Data Administrator

The Administrator of personal data processed in connection with the use of the website and online store is NB Stellar Group Sp. z o.o., operating under the trade name Tea Mail Polska, with its registered office at Warsaw, Al. Jana Pawła II 11, of. 409, Warsaw 00-828, registered in the Central Register of Enterprises and Organizations under the tax identification number (NIP): 7011079138 and the National Register of Enterprises (REGON): 521496408.

II. Purposes of data processing

We process personal data:

1. to the extent necessary to establish and properly provide services provided electronically;
2. to conclude an agreement and fulfill Customer orders for goods from the assortment of the online store, to execute the agreement, to exercise the right to withdraw from the agreement;
3. to consider complaints and to compensate for damages in the event of withdrawal from the contract (return of goods);
4. to fulfill obligations provided by law, in particular tax legislation;
5. in the case of a subscription to a newsletter — to provide newsletter services.

Providing personal data is voluntary, however, the lack of consent to our processing of personal data may prevent us from providing services electronically and you from making purchases in the online store.

III. Legal basis for processing personal data

Since the purposes of data processing vary, the legal basis for data processing by the Operator may also vary. We process personal data on the following legal grounds:

1. In the case of using the online store — for the conclusion and performance of a contract — the legal basis is Article 6 (1) (b) of the GDPR;
2. In the case of a complaint or termination of a contract — the legal basis is Article 6 (1) (b) of the GDPR — performance of a contract; and Article 6 (1) (c) — performance of obligations provided by law;
3. Fulfilment of a legal obligation — the legal basis is Article 6(1)(c) GDPR;
4. In the case of subscribing to the newsletter, the legal basis is consent — Article 6(1)(a) GDPR.

Data processing based on legitimate interest

Due to our legitimate interests, we may process personal data for the following purposes:

1. for the operation of the online store and to the extent necessary for the creation and proper provision of services provided electronically — Article 6, paragraph 1, letter c) of the GDPR;
2. for archiving (evidence), which is our legitimate interest in ensuring the smooth operation of our business, as well as for storing information in the event of a legal need to prove facts — Article 6, paragraph 1, letter f) of the GDPR;
3. for the purpose of establishing, pursuing or defending against legal claims, which is our legitimate interest in this regard — Article 6, paragraph 1, letter f) of the GDPR;
4. for analytical purposes — to create analytical reports and reports for internal purposes, for planning and developing the Administrator's activities, including the processes of forming the Administrator's reputation, for optimizing and improving the service for users of the website and online store — the legal basis is Article 6(1)(f) of the GDPR.

IV. Who can be the recipient of personal data?

In connection with the implementation of business activities that require the processing of personal data, such data may be transferred to other entities. In particular, personal data may be transferred to the following entities:

• organizations providing IT services and software,
• organizations providing legal and accounting services,
• organizations providing postal or courier services, organizations for which the transfer of data is necessary for the performance of an agreement,
• state and local authorities, as well as other state institutions in connection with the fulfillment of obligations stipulated by law.

V. Duration of personal data processing

The period of data processing by the Operator depends on the legal basis and purpose of processing.

• in the case where processing is necessary for the conclusion and performance of an agreement, the data will be processed until its termination;
• in the case where processing is based on legal norms, the processing period is established by law;
• in the case of data processing based on the legitimate interests of the Operator, the data is processed for the period necessary for its implementation, or until a justified objection to data processing is filed;
• if consent is given, the data is processed until it is withdrawn.

VI. Personal data supervisory authority

Please note that the supervisory authority for the lawfulness of personal data processing is the Chairman of the Personal Data Protection Authority.

VII. Data subjects' rights

In accordance with the provisions of the law, data subjects have the following rights:

• to access, correct and rectify their personal data;
• to delete their personal data;
• to limit the processing of their personal data;
• to transfer their personal data — if the data processing is based on consent, an agreement and is carried out automatically;
• to object to their processing;
• to file a complaint with the supervisory authority — the Chairman of the Personal Data Protection Authority;
• to revoke consent to data processing at any time.

VIII. Submitting applications related to the exercise of rights

Applications related to the exercise of rights to personal data can be submitted:

• by post to the address: Tea Mail Polska, Al. Jana Pawła II, 11, p. 409, Warsaw 00-828
• by e-mail: info@tea-mail.pl.

Cookie Policy

By using this website, you agree to the use of cookies in accordance with this Cookie Policy. If you do not agree to the use of cookies, you must change your browser settings or refrain from using this website.

What are cookies?
Cookies are small files that are saved on your computer, tablet or smartphone while you are browsing websites. A cookie usually contains the name of the website, the cookie expiration date and a unique number used to identify the browser from which the website was accessed.

Why do we use cookies?

This website uses cookies for various purposes:

• to simplify and improve the use of this website,
• to tailor the content displayed on this website to user preferences,
• to collect statistical data and improve this website.

We use cookies only for these purposes, without identifying the user personally.

How long is data stored in cookies?

This website may use two types of cookies: session cookies and persistent cookies. Session cookies remain on your device only while you are using the website. Persistent cookies remain on your device for the entire duration of their validity, until you delete them.

Types of cookies used on this website

• Cookies that are necessary for the website to function correctly. They allow you to move around the website and use its features, for example, they can remember previous actions.
• Performance cookies collect data on how users use the website, including the areas they visit, the time spent on the website and any errors detected. This allows us to improve the functionality of the website.
• Performance cookies, which store information about your preferences (for example, remembering your login), allowing us to display content that is relevant to your individual needs.
• Advertising cookies — with these cookies we display advertising that is relevant to your expectations and needs. These cookies allow us to measure the effectiveness of marketing campaigns.

Do we use third-party cookies?

Yes, when using the website, you may encounter cookies from external sites, such as social networks, as well as from sites that place advertisements on the website. Detailed information about these cookies can be found on the third-party websites.

Can I delete cookies?
Most browsers are set to accept cookies by default. You can change your browser settings at any time to block cookies completely or partially, for example only from third parties, or to receive a notification each time you receive cookies. Please remember that blocking cookies may negatively impact your user experience and prevent you from using some of the website's features.

Changing cookie settings

If you do not allow cookies from a website, you can delete them. Each web browser allows you to block cookies:

Mozilla Firefox
In the top "Tools" menu, select "Options" and then the "Privacy" tab. This browser allows you to block cookies completely or partially.

Microsoft Internet Explorer
In the "Tools" menu, select "Internet Options" and then the "Privacy" tab. Using the slider, you can adjust the privacy level or change the settings for individual websites using the "Sites" button.

Google Chrome
In the upper right corner of the browser, there are three horizontal lines - this is the menu where you need to select "Tools" and then "Clear browsing data...". In addition to the ability to delete cookies, you can also click "More information" to get information about the browser's privacy features.

Opera
In the upper left corner of the browser, there is an "Opera" button. Open the menu, select "Settings" and then "Clear browsing history...". In addition to deleting cookies, there is also a "Manage cookies..." button to access detailed settings for specific websites.

Apple Safari
In the Safari menu, select "Preferences" and then "Privacy". There are various cookie-related options available.

Mobile phones, tablets and other mobile devices
These devices handle cookies differently. Therefore, we recommend visiting the manufacturer's website to learn more about privacy settings.